Privacy Policy

Last Updated: July 2026

Sonja Alina Den Elzen respects your privacy and is committed to protecting the personal information you share when visiting:

https://earth.sonjaalinadenelzen.com/

This Privacy Policy explains how Sonja Alina Den Elzen (“we,” “our,” or “us”) collects, uses, stores, shares, and protects your personal information when you access the website, subscribe to communications, complete a form, download a resource, book a consultation, purchase a product or service, or participate in a program, membership, workshop, retreat, or event.

By using the website or providing personal information, you acknowledge the practices described in this Privacy Policy.


1. Information We Collect

We may collect personal information that you voluntarily provide, including:

  • First and last name

  • Email address

  • Telephone number

  • Mailing or billing address

  • Country, province, state, or region

  • Account or membership information

  • Consultation and appointment details

  • Program registration information

  • Intake form responses

  • Questionnaire and survey responses

  • Communications and messages you send to us

  • Testimonials, reviews, or feedback

  • Event, workshop, or retreat registration information

  • Payment and transaction details

  • Marketing and communication preferences

  • Any other information you choose to provide

Please do not submit sensitive personal or medical information unless it is specifically requested and reasonably necessary for the service you are receiving.


2. Information Collected Automatically

When you visit or interact with the website, certain information may be collected automatically through cookies, analytics tools, pixels, server logs, and similar technologies.

This may include:

  • Internet Protocol address

  • Browser type

  • Device type

  • Operating system

  • Referring website

  • Pages visited

  • Links clicked

  • Date and time of access

  • Approximate geographic location

  • Time spent on the website

  • Website navigation and interaction information

  • Email open and click activity

  • Cookie and device identifiers

This information helps us maintain, secure, understand, and improve the website and our communications.


3. How We Collect Information

We may collect personal information when you:

  • Visit or browse the website

  • Subscribe to an email list or newsletter

  • Download a free resource

  • Complete a contact, application, intake, or registration form

  • Book a consultation, discovery call, or appointment

  • Enroll in a course, membership, mentorship, or program

  • Register for a workshop, retreat, webinar, or event

  • Purchase a product or service

  • Participate in a survey or questionnaire

  • Communicate with us by email, telephone, form, or another channel

  • Post or participate in an online community

  • Provide a testimonial, review, or feedback

  • Interact with our emails, advertisements, or social media content

We may also receive information from service providers that support payments, scheduling, email communication, website hosting, analytics, course delivery, or program administration.


4. How We Use Your Information

We may use personal information to:

  • Provide requested products, programs, services, or resources

  • Process registrations, purchases, and payments

  • Create and manage customer or member records

  • Deliver digital products and program materials

  • Schedule and manage consultations or appointments

  • Respond to questions, requests, and support inquiries

  • Send transactional emails, confirmations, reminders, and service updates

  • Deliver newsletters, teachings, announcements, and marketing communications

  • Personalize content and communications

  • Administer memberships, programs, communities, workshops, retreats, and events

  • Review applications and intake form responses

  • Improve the website, programs, products, and customer experience

  • Conduct surveys and request feedback

  • Maintain the safety and security of the website

  • Prevent fraud, misuse, unauthorized access, or unlawful activity

  • Maintain business, tax, accounting, and transaction records

  • Comply with legal, regulatory, contractual, and professional obligations

  • Enforce our agreements, policies, and Terms & Conditions

We will not use personal information for a materially different purpose without providing notice or obtaining consent where required.


5. Legal Bases for Processing

Where applicable privacy law requires a legal basis, we may process personal information based on:

Consent

You have given permission for a specific use, such as subscribing to email communications or submitting an inquiry.

Performance of a Contract

Processing is necessary to provide a product, program, service, membership, consultation, event, or resource you requested or purchased.

Legitimate Business Interests

Processing is reasonably necessary to operate, secure, improve, and administer the website and our services, provided those interests do not override your privacy rights.

Legal Obligations

Processing is necessary to comply with applicable laws, tax requirements, accounting obligations, court orders, or lawful government requests.

Protection of Vital Interests

Processing may be necessary to protect the health, safety, or vital interests of an individual in an urgent situation.


6. Email and Marketing Communications

When you subscribe to our newsletter, download a resource, register for an offering, or provide appropriate consent, we may send you:

  • Educational content

  • Seasonal teachings

  • Program information

  • Event announcements

  • Invitations

  • Newsletters

  • Special offers

  • Reminders

  • Follow-up communications

  • Related marketing messages

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in the email or contacting us at:

[email protected]

Unsubscribing from marketing communications will not prevent us from sending necessary transactional or service-related messages, such as receipts, confirmations, account notices, program access information, or appointment reminders.


7. Text Messages and Telephone Communications

When you voluntarily provide your telephone number and consent to receive communications, we may contact you regarding:

  • Appointments

  • Program registration

  • Event information

  • Customer service

  • Important account updates

  • Reminders

  • Other communications you have requested

Message and data rates may apply depending on your mobile service provider.

You may withdraw consent to marketing text messages by replying STOP, where supported, or by contacting us.

Consent to receive marketing text messages is not required as a condition of purchasing a product or service unless otherwise clearly stated.


8. Payments

Payments may be processed by independent third-party payment processors.

We may receive limited transaction information, such as:

  • Customer name

  • Billing address

  • Email address

  • Transaction amount

  • Payment status

  • Date of payment

  • Product or service purchased

  • Partial payment method information

We generally do not directly store complete credit card or bank account details. Payment providers process payment information according to their own privacy policies and security practices.


9. Cookies and Similar Technologies

The website may use cookies, pixels, tags, local storage, analytics tools, and similar technologies to:

  • Enable essential website functions

  • Remember preferences

  • Understand website usage

  • Measure website performance

  • Improve content and services

  • Track email engagement

  • Support advertising or marketing activities

  • Protect the website against misuse and security threats

Some cookies are necessary for the website to function. Other cookies may require your consent, depending on your location and applicable law.

More information will be provided in our separate Cookie Policy.


10. Analytics and Advertising

We may use third-party analytics and advertising technologies to understand how visitors use the website and how communications perform.

These providers may collect information such as:

  • Device identifiers

  • IP address

  • Browser details

  • Website activity

  • Referral sources

  • Page views

  • Conversion activity

  • General location information

Where required, non-essential analytics or advertising technologies will be used only after consent is obtained.

You may be able to manage certain preferences through a cookie consent tool, browser settings, or the opt-out mechanisms offered by the applicable provider.


11. How We Share Information

We do not sell or rent your personal information for money.

We may disclose personal information to carefully selected service providers that help operate the website and deliver our services, including providers involved in:

  • Website hosting

  • Customer relationship management

  • Email marketing

  • Text message delivery

  • Payment processing

  • Appointment scheduling

  • Video conferencing

  • Online course or membership delivery

  • Cloud storage

  • Data analytics

  • Advertising

  • Accounting and bookkeeping

  • Legal and professional services

  • Technical support

  • Event or retreat administration

These providers may access personal information only as reasonably necessary to perform services on our behalf and are expected to handle information appropriately.

We may also disclose information:

  • With your consent

  • To complete a transaction or provide a requested service

  • To comply with applicable law, legal process, or lawful government request

  • To protect our rights, safety, property, or legal interests

  • To investigate fraud, abuse, security concerns, or unlawful activity

  • In connection with a merger, sale, restructuring, financing, or transfer of all or part of the business


12. Third-Party Websites and Platforms

The website may contain links to third-party websites, payment pages, social media platforms, video platforms, scheduling systems, or other services.

We do not control and are not responsible for the privacy practices, security, availability, or content of third-party services.

You should review the privacy policy of each third-party website or platform before providing personal information.


13. International Data Transfers

Our service providers may store or process personal information in countries other than the country where you live.

As a result, your information may be subject to the laws of another jurisdiction and may be accessible to courts, law enforcement, or government authorities in that jurisdiction where legally permitted.

Where required, we take reasonable steps to ensure that international transfers are protected through appropriate contractual, technical, or organizational safeguards.

14. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide products and services

  • Maintain customer and program records

  • Fulfil the purposes described in this Privacy Policy

  • Meet tax, accounting, insurance, contractual, and legal obligations

  • Resolve disputes

  • Prevent fraud or misuse

  • Enforce agreements

Retention periods may vary depending on the type of information, the nature of the relationship, and applicable legal requirements.

When information is no longer reasonably required, we may securely delete, destroy, or anonymize it.


15. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against:

  • Unauthorized access

  • Accidental loss

  • Misuse

  • Alteration

  • Disclosure

  • Destruction

These safeguards may include secured accounts, access controls, password protection, encryption provided by service platforms, secure payment processors, and limited access to personal information.

However, no website, internet transmission, electronic storage system, or email communication can be guaranteed to be completely secure. You provide personal information at your own risk.



16. Your Privacy Rights

Depending on where you live and the laws that apply, you may have the right to:

  • Know whether we process your personal information

  • Request access to your personal information

  • Request a copy of your personal information

  • Correct inaccurate or incomplete information

  • Request deletion of your information

  • Withdraw consent

  • Object to certain processing

  • Restrict certain processing

  • Request transfer of your information

  • Opt out of marketing communications

  • Opt out of certain targeted advertising, sales, or sharing where applicable

  • Make a complaint to an appropriate privacy regulator

  • Receive equal service and pricing when exercising privacy rights

These rights are not absolute and may be subject to legal exceptions.

To submit a privacy request, contact:

[email protected]

Please include sufficient information for us to understand and verify your request. We may request additional information to confirm your identity before releasing, correcting, or deleting personal information.

We will respond within the period required by applicable law.


17. Canadian Residents

Where Canadian privacy laws apply, we aim to collect, use, and disclose personal information for purposes that a reasonable person would consider appropriate.

Canadian residents may request access to or correction of personal information held about them and may withdraw consent, subject to legal or contractual restrictions and reasonable notice.

Questions or complaints regarding our handling of personal information may be sent to:

[email protected]


18. European Economic Area and United Kingdom Residents

Where the General Data Protection Regulation, United Kingdom GDPR, or related laws apply, individuals may have rights including:

  • Access

  • Correction

  • Erasure

  • Restriction

  • Objection

  • Data portability

  • Withdrawal of consent

  • The right to complain to a supervisory authority

Where processing is based on consent, you may withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing that occurred before consent was withdrawn.

Where processing is based on legitimate interests, you may have the right to object based on your particular circumstances.


19. United States Privacy Rights

Residents of certain United States jurisdictions may have additional rights concerning their personal information.

Where applicable, these may include the right to:

  • Know what categories of information are collected

  • Know the sources and purposes of collection

  • Request access, correction, or deletion

  • Opt out of the sale or sharing of personal information

  • Opt out of targeted advertising

  • Limit certain uses of sensitive personal information

  • Appeal the denial of a privacy request

  • Exercise privacy rights without discrimination

We do not knowingly sell personal information in exchange for money.

Certain analytics or advertising activities may be legally considered “sharing,” “targeted advertising,” or a “sale” under some state laws, even when no money is exchanged. Where applicable, we will provide legally required choices or opt-out methods.


20. Children’s Privacy

The website, products, and services are intended for adults and are not directed toward children under eighteen (18).

We do not knowingly collect personal information directly from children under eighteen without appropriate parental or guardian authorization.

If you believe a child has submitted personal information to us, contact:

[email protected]

We will take reasonable steps to review and delete the information where appropriate.


21. Group Programs and Communities

If you participate in a group program, membership community, workshop, retreat, or online discussion, information you choose to share may be visible to other participants.

Please use discretion and do not share information you want to remain private.

Although participants may be required to respect confidentiality, we cannot guarantee the actions of other participants.


22. Testimonials, Reviews, and User Content

We will obtain appropriate permission before publicly using personally identifiable testimonials, photographs, videos, reviews, or participant stories.

Where permission is granted, the approved content may appear on:

  • The website

  • Sales pages

  • Emails

  • Social media

  • Advertisements

  • Promotional materials

You may contact us to withdraw permission for future use. Withdrawal may not require us to recall or remove materials already printed, published, distributed, or lawfully used before the request was received.


23. Automated Decision-Making

We do not currently intend to make decisions that produce legal or similarly significant effects based solely on automated processing.

We may use automation to deliver emails, organize contacts, personalize communications, schedule reminders, or manage program access.


24. Do Not Track Signals

Some web browsers offer a “Do Not Track” setting.

Because there is not one universally accepted standard for responding to these signals, the website may not respond to all Do Not Track requests.

You may still manage cookies through your browser or any cookie preference controls available on the website.


25. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

  • Our services

  • Website functionality

  • Technology

  • Service providers

  • Business practices

  • Legal requirements

The revised policy will be posted on this page with an updated “Last Updated” date.

Material changes may also be communicated through the website or by email where appropriate.

Your continued use of the website after an updated policy is posted indicates acknowledgment of the revised policy.


26. Contact Information

For questions, privacy requests, corrections, complaints, or concerns regarding this Privacy Policy, contact:

Sonja Alina Den Elzen

Email: [email protected]

Website: https://earth.sonjaalinadenelzen.com/


27. Privacy Policy Acknowledgment

By using this website, submitting personal information, subscribing to communications, booking an appointment, purchasing an offering, or participating in a program, you acknowledge that you have reviewed this Privacy Policy.